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SAP Transaction XD02: A Step-by-Step Guide for SAP Users

SAP Transaction XD02: A Step-by-Step Guide for SAP Users

Welcome to our tutorial on SAP transaction XD02. In this comprehensive guide, we will walk you through the steps of using XD02 to maintain customer master data in your SAP system. Whether you are a young SAP consultant or an unexperienced SAP user searching for how to use XD02, this tutorial will provide you with the necessary knowledge to navigate through XD02 with ease.

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Now, let’s begin our tutorial on using SAP transaction XD02.

What is SAP Transaction XD02?

SAP Transaction XD02 is a transaction code used in SAP Sales and Distribution (SD) module to maintain customer master data. It allows users to create, modify, and display customer master records, which contain important information about customers such as addresses, payment terms, credit limits, and more. With XD02, you can efficiently manage customer data and ensure accurate and up-to-date information for sales and order processing.

Step 1: Accessing SAP Transaction XD02

To start using XD02, follow these steps:

  1. Log in to your SAP system using your user ID and password.
  2. Launch the SAP Easy Access Menu.
  3. Navigate to the “Logistics” folder and expand it.
  4. Locate and click on the “Sales and Distribution” folder.
  5. From the sub-menu, select “Master Data” and then choose “Business Partner”.
  6. Next, click on “Customer” and select “Change” to proceed to the XD02 transaction.

Step 2: Understanding XD02 Transaction Screen

Once you have accessed XD02, you will encounter the XD02 transaction screen, which consists of various fields and tabs. Let’s explore each of them:

  • General Data: This section contains the main fields for entering general information about the customer, such as name, address, and contact details.
  • Company Code Data: Here, you can maintain data specific to a particular company code, such as payment terms, credit limits, and tax information.
  • Sales Area Data: This tab allows you to maintain sales-related data for the customer, including pricing conditions, delivery settings, and sales office assignments.
  • Accounting Data: The accounting tab displays information related to accounting for the customer, such as reconciliation accounts and payment methods.
  • Additional Data: In this tab, you can find any additional custom fields specific to your organization’s requirements.
  • Payment Transactions: This tab provides an overview of the customer’s payment transactions, such as open invoices and payment history.

Step 3: Maintaining Customer Master Data with XD02

To maintain customer master data using XD02, follow these steps:

  1. Start by entering the customer number in the “Customer” field on the XD02 transaction screen.
  2. Navigate through the various tabs and fields to update or add the necessary information. For example, in the General Data tab, you can enter the customer’s name, address, and contact details.
  3. For each tab, ensure that you fill in the required fields and provide accurate information.
  4. Once you have made the necessary changes or additions, click on the “Save” button to update the customer master record.

Congratulations! You have successfully maintained customer master data using SAP transaction XD02.

Step 4: Exploring Additional Functionality

SAP transaction XD02 offers various additional functionalities to streamline your customer master data management processes. Here are some notable features you can leverage:

  • Display Customer Master Data: Use XD02 to display existing customer master records by entering the customer number and other relevant criteria. This allows you to review and verify customer information.
  • Copy Customer Master Data: XD02 enables you to copy customer master data from one customer to another. This feature is useful when creating similar customer records with slight modifications.
  • Block/Unblock Customers: With XD02, you can block or unblock customers, preventing or allowing sales transactions with specific customers based on their credit status or other criteria.
  • Change History: XD02 maintains a change history log, allowing you to track and analyze the changes made to customer master records over time.


In this tutorial, we have provided you with a step-by-step guide on using SAP transaction XD02 to maintain customer master data in the SAP SD module. We covered the basics of XD02, explained how to maintain customer data, and explored additional functionalities. Remember, continuous learning and practice are essential for mastering SAP.

To further enhance your SAP skills, we highly recommend our announcer product, an SAP MM online video training provided by an SAP MM expert. This training program offers comprehensive modules and practical examples to help you become an SAP MM expert. Visit roadtoexpert.com to learn more and take your SAP skills to new heights.

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